The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) identifies every connection by a nine-digit CAN — Customer Account Number. That single detail is all you need to check your bill and pay Water bill online in Hyderabad-wide, without a branch visit.
What You Need Before You Start
If you are wondering how to find CAN number for water bill Hyderabad, you can locate your it on your last physical bill, usually printed near the top. If you don't have a physical bill handy, HMWSSB's own website allows CAN retrieval using your registered mobile number or property details.
Double-check this number carefully before proceeding — a single incorrect digit can pull up an entirely different account's bill rather than returning an error.
How to Pay Your HMWSSB Bill Online in Six Steps
Open the Shriram One App and follow this sequence:
1. Select Water Bill Payment under the BBPS section
2. Choose HMWSSB from the list of water boards
3. Enter your CAN number
4. Review the fetched details — consumer name, address, and outstanding amount
5. Confirm these match your connection before proceeding
6. Choose your payment method — UPI, net banking, or debit card — and complete HMWSSB bill payment online
Getting Your Payment Confirmation
A digital receipt generates automatically after a successful payment, available within your transaction history in the app. This is a useful backup even if HMWSSB's own SMS or email confirmation takes longer to arrive, and it's worth keeping if a dispute over a specific month's payment ever comes up — the receipt carries your CAN number, amount, and transaction reference together.
Registering for HMWSSB Water Bill for the First Time
If you've just moved into a property with an HMWSSB connection, or set up a new one, registration happens directly through HMWSSB before any Hyderabad metro water bill check becomes possible. This registration process generates the CAN number you'll use for every future water bill payment Hyderabad-wide.
Once registered, HMWSSB mobile app payment options and BBPS-enabled platforms like the Shriram One App both become available — the choice comes down to whether you'd rather manage your water bill separately or alongside your other regular payments.
What to Check If Your Bill Amount Looks Wrong
Before completing payment, confirm the consumer name and address displayed match your own connection. If the details don't match:
· Stop and re-check your CAN number rather than proceeding
· If the amount itself looks incorrect despite matching details, raise it directly with HMWSSB customer service
A payment platform can only display what the board's own system provides, so an unexplained discrepancy needs to be resolved with HMWSSB directly rather than through the payment app.
Frequently Asked Questions
Can I check my water bill without a CAN number in Hyderabad?
Not directly for payment. You can retrieve your CAN number through HMWSSB's website using your registered mobile number or property details if you don't have a physical bill.
How can I pay my HMWSSB Water bill online in Hyderabad?
Through the Shriram One App's Water Bill Payment section under BBPS — select HMWSSB, enter your CAN number, confirm the amount, and pay through your preferred method.
How do I download the Hyderabad water bill receipt?
A digital receipt generates automatically after payment and is available in your transaction history within the app.
Is there a mobile app for checking water bills in Hyderabad?
Yes. HMWSSB offers its own citizen services app, and BBPS-enabled platforms like the Shriram One App also let you check and pay your bill.
What should I do if my water bill shows an incorrect amount?
First confirm your CAN number and connection details match. If the amount still looks wrong, raise the query directly with HMWSSB, since the billing figure comes from the board's own system.