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This Terms of use (the "Agreement") govern the access or use by you, an individual or an entity, of website, applications, content, products, and services (the “Services”) offered by www.shriramcity.in , Shriram City Union Finance Limited having its registered office at 123, Angappa Naicken Street, Chennai-600001, Tamilnadu, India along with office in other states. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. If you do not agree to these Terms, you may not access or use the Services.
Shriram Finance Limited reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Shriram Finance Limited may amend this Agreement from time to time. Amendments will be effective upon posting of such updated Agreement at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Agreement, as amended.
Shriram Finance Limited encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website.
This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Shriram Finance Limited for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Services. If you would like to print this Agreement, please click the print button on your browser toolbar.
Shriram Finance Limited may use the personal information that is collected from you to provide requested products and Services and for our internal business purposes, including, but not limited to:
In addition, certain information we collect, such as the IP address of any computer or other device that you use to access our website and any other domains that may be operated by Shriram Finance Limited, will be used to monitor and investigate possible violations of and enforce any terms and conditions associated with our products and services or other applicable agreements between you and Shriram Finance Limited. Our use and sharing of your personal information in the manner described in this Privacy Policy may involve the transfer of your personal information to Shriram Finance Limited, Shriram group companies or to third parties.
Customer Solicitation: Unless you notify our third party call center reps or direct Shriram Finance Limited sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Shriram Finance Limited and its designated in house or third party call team(s).
Opt Out Procedure: We provide 2 easy ways to opt out of from future solicitations.
Proprietary Rights: Shriram Finance Limited has proprietary rights and trade secrets in the Services. You may not copy, reproduce, resell or redistribute any Service provided by Shriram Finance Limited. Shriram Finance Limited also has rights to all trademarks and specific layouts of this webpage, including calls to action, text placement, images and other information.
Shriram Finance Limited may collect and store information about you when you visit our site, use our services, or view our online advertisements. The information which Shriram Finance Limited collects and store during normal use of the site is used to monitor use of the site and to help further development of our products and services. We use this information to improve our Web-based offerings.
Use of Website and/or Services: Shriram Finance Limited is not responsible for any damages resulting from use of this website or Services by anyone. You will not use the Website or Services for illegal purposes. You will
License: By using this Website, you may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Shriram Finance Limited or the applicable third party (if third party content is at issue).
Posting: By posting, storing, or transmitting any content on the Website, you hereby grant Shriram City Union Finance Limited a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Shriram City Union Finance Limited does not have the ability to control the nature of the user-generated content offered through the Website or Third party. You are solely responsible for your interactions with other users of the Website or Third party and any content you post. Shriram Finance Limited is not liable for any damage or harm resulting from any posts by or interactions between users. Shriram Finance Limited reserves the right, but has no obligation, to monitor interactions between and among users of the Website or Third party and to remove any content Shriram Finance Limited deems objectionable, in Shriram Finance’s sole discretion.
(1) Shriram Finance Limited does not permit copyright infringing activities on this site/applications and may remove any content of any kind, for example, if properly informed that the content infringes upon another’s copyright rights. Shriram Finance Limited may terminate the ability to submit content if, under appropriate circumstances, a person submitting content to its site/application is determined to be a repeat infringer.
(2) If you are a copyright owner or an agent thereof and believe that any content on the site/application infringes upon your copyrights, you may notify Shriram Finance Limited by providing the following information in writing:
The services are provided “as is” and “as available.” Shriram finance limited disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Shriram finance limited makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free. Shriram finance limited does not guarantee the quality, suitability, safety or ability of third-party providers. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.
You agree to indemnify and hold Shriram Finance Limited and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with:
Privacy of communication is subject to the terms set out in the Privacy Policy.
By using the Services, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.
Force Majeure: Shriram Finance Limited will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.
Cessation of Operation: Shriram Finance Limited may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and Services.
Effect of Waive: The failure of Shriram Finance Limited to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
Governing Law: Chennai, Tamilnadu, India. This Website originates from the City of Chennai, Tamilnadu state of India. This Agreement will be governed by the laws of the State of Tamilnadu without regard to its conflict of law principles to the contrary. Neither you nor Shriram Finance Limited will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Tamilnadu, India. By using this Website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Products or Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.
Termination: Shriram Finance Limited reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Shriram City Union Finance Limited may, in its sole discretion and without advance notice to you, cancel Product or Services. If your access to the Website is terminated, Shriram Finance Limited reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Shriram Finance Limited chooses, in its sole discretion and without advance to you, to terminate it.
Domestic Use: Shriram Finance Limited makes no representation that the Services are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment: You may not assign your rights and obligations under this Agreement to anyone. Shriram City Union Finance Limited may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.
Deposits will be accepted in multiples of Rs. 1,000/- subject to a minimum amount of Rs. 5,000/-.
Company accepts cumulative and non-cumulative deposits for different tenures as mentioned on the first page of the application form. Where the Scheme or Tenure is not indicated / opted in the Application form or multiple selection made, the deposit will be treated as placed in Cumulative Deposit Scheme for 36 months. In case customer opts for Non-Cumulative deposit option but the interest payout frequency is not indicated or multiple selection is made in the application form, the deposit will be treated as placed in monthly payout frequency scheme.
Interest rate is fixed for the entire period of deposit.
Interest will be computed on Cumulative deposit from the date of deposit (date of realisation) until March 31st. Interest for the subsequent year/s would be computed on the accumulated balance [principal and interest (net of TDS, if any)] as of March 31st until the next March 31st or maturity date whichever is earlier. Interest is compounded at monthly rest for Cumulative deposit and Non-Cumulative deposit where interest pay-out is Quarterly/Half-yearly/Yearly. Interest [net of TDS, if any] will be credited to the depositor ledger on 31st March of each year.
Interest payment for Non-Cumulative Deposit will be made only through National Electronic Fund Transfer (NEFT) as per the below given schedule.
Non-Cumulative - Monthly | Last day of every month |
Non-Cumulative - Quarterly | Last day of March/June/September/December |
Non-Cumulative - Half Yearly | Last day of March and September |
Non-Cumulative - Yearly | Last day of March |
To comply with “Know Your Customer” guidelines for NBFCs prescribed by the Reserve Bank of India, applicant(s) should provide a self-attested copy of ID proof and Address proof. Any one of the following KYC documents (which contains the photograph of the concerned depositor(s)) can be submitted for identification and proof of residential address.
Permanent Account Number or Form No. 60 as defined in Income-tax Rules, 1962 (Please refer point 9(b)). Photograph needs to be submitted at the time of placing of fresh deposit/renewal, if not submitted earlier. Copy of any OVD (Officially Valid Document) containing details of his identity and address: List of OVD documents:
Fixed Deposit from Non-Resident Indians (NRI) are accepted by funds received from Non Resident Ordinary (NRO) bank account on non-repatriation basis provided that the amount deposited with the company does not represent inward remittance or transfer from NRE/FCNR(B) accounts into the NRO account in accordance with the provisions of the Master Direction - Non-Banking Financial Companies Acceptance of Public Deposit (Reserve Bank) Directions, 2016.
Fixed Deposit from Non-Resident Indians (NRI) can be accepted for a maximum period of 3 years.
The Company does not accept deposit from foreign nationals except person of Indian origin.
The applicant has to submit all the documents and information as may be required by the company in relation to the deposit from Non-resident Indians in such form as may be prescribed by the company and Depositors are required to inform the company promptly whenever there is a change in the status/information already provided to the company.
NRI Depositors are required to mandatorily fill FATCA-CRS details. The company may be obliged to share information on the Depositor's account with the relevant authorities.
Company accepts cumulative and non-cumulative deposits for different tenures as mentioned on the first page of the application form. Where the Scheme or Tenure is not indicated / opted in the Application form or multiple selection made, the deposit will be treated as placed in Cumulative Deposit Scheme for 36 months. In case customer opts for Non-Cumulative deposit option but the interest payout frequency is not indicated or multiple selection is made in the application form, the deposit will be treated as placed in monthly payout frequency scheme.
Deposits of HUF will be accepted subject to production of necessary documents as required by the Company.
Deposit certificate will be sent to branch for hand delivery or dispatched by speed post/courier at the given correspondence / communication address in the application form and the Company shall not be held responsible for any loss or delay in transit. If the deposit receipt is not received by the Depositor(s) for any reason, the Depositor(s) should write to the company for enquiry. In the event of the loss of deposit Receipt the Company may at its discretion issue a duplicate receipt, upon receiving an indemnity bond and other required documents from the depositor (s) in the form prescribed by the company. All expenses in this connection will be borne by the Depositor(s).
Up to 3 months from the date of deposit/renewal (Lock-in-period) | No repayment(Not applicable in case of premature repayment in the event of death of the depositor**) |
After 3 months but before 6 months | No interest* |
After 6 months but before the date of maturity | The Interest payable shall be 2 per cent lower than the Interest rate applicable to a Fixed deposit for the period for which the Fixed deposit has run or if no rate has been specified for that period, then 3 per cent lower than the minimum rate at which Fixed deposits are accepted by the Company* |
**in the event of the death of a depositor, the Company shall repay the deposit prematurely, even within the lock-in-period, to the surviving depositor/s in the case of joint holding with survivor clause, or to the nominee/legal heir/s of the deceased depositor, on the request of the surviving depositor/s/nominee/legal heir, and only against submission of proof of death, and other necessary documents to the satisfaction of the Company. However no interest is payable on such repayments of deposits. | |
*The above rates are also applicable for premature repayments in the case of death of a depositor. | |
Premature repayments will be made only in favour of the first depositor. |
The Fixed deposit receipt will be issued, subject to cheque realisation/ receipt of funds in company’s account. In case of cheque dishonour/non receipt of funds, the Fixed deposit receipt stands cancelled automatically.
The Company reserves the right to reject any application for Fixed deposit or for renewal without assigning any reason therefor.
Application for Fixed deposit should be made only on the forms prescribed by the Company and should be duly signed by all applicants. Payment should be made by means of an Account payee Cheque/ demand draft in favour of SHRIRAM FINANCE LIMITED. Payments can also be made through fund transfer (National Electronic Fund Transfer (NEFT) and Real Time Gross Settlement (RTGS) to the company’s account.
In the event of death of the first named depositor, all payments on account of principal and / or interest of the fixed deposit will be made to the person first in the order of the survivor(s) unless otherwise instructed by the depositor during his life time.In the event of death of sole depositor and / or all the joint depositor, all payment on account of principal and / or interest will be made to the Nominee appointed by the depositor(s) on production of proof of identity and on execution of such other documents as the company may deem fit for the same.In any other case, the amount will be paid to the legal representative(s) of the deceased on production of proper legal representation such as succession Certificate/Letter of administration/ probate of the will granted by a court of competent jurisdiction.
Deposit receipts issued by the Company are not transferable.
Depositors are requested to intimate any change of address and instructions regarding interest remittance to reach the Company at least 15 days before the next interest payment is due. In case of change of address, residential address proof needs to be furnished.
The Financial position of the Company as disclosed and the representations made in the application form are true and correct. The Company and its Board of Directors are responsible for the correctness and veracity thereof.
In case of any deficiency of the Company in servicing its deposit, the depositor may approach the District Level Consumer Dispute Redressal Forum or the State Level Consumer Dispute Redressal Forum or the National Consumer Dispute Redressal Forum for relief.
In case of non-repayment of the deposit or part thereof as per the terms and conditions of such deposit, the depositor may approach the Southern Region Bench of Company Law Tribunal, whose full address is, 3rd Floor, Corporate Bhavan (UTI Building), No.29, Rajaji Salai, Chennai 600 001, Tamil Nadu for redressal.
Any deposit which remains unclaimed and unpaid for a period of seven years from the date it becomes due for payment will be transferred to “The Investor Education and Protection Fund” established by the Central Government under section 125 of the Companies Act, 2013.
The Company is having a valid Certificate of Registration No.07-00459 dated 17/04/2007 issued by the Reserve Bank of India under Section 45-IA of the Reserve Bank of India Act, 1934. The financial activities of the Company are regulated by the Reserve Bank of India. However, the Reserve Bank of India does not accept any responsibility or guarantee about the present position as to the financial soundness of the Company or for the correctness of any of the statements or representations made or opinion expressed by the Company and for repayment of deposits/discharge of liabilities by the Company.
Total amount of exposure (aggregate dues) from facilities, both fund and non-fund based, extended to, and the aggregate dues from companies in the same group or other entities or business ventures in which the directors and/or the Company are holding substantial interest as on 31/03/2022 is Rs. 13.37 crores.
Credit Ratings: ICRA "[ICRA]AA+ (Stable)" and India Ratings & Research “IND AA+/Stable”
The deposits solicited by the Company are not insured.
The acceptance, renewal and repayment of deposits and interest payment are subject to the terms and conditions of the Company and the directions of the Reserve Bank of India (RBI) under Non-Banking Financial Companies Acceptance of Public Deposits (reserve Bank) Directions, 2016 as amended from time to time and are subjected to jurisdiction of Chennai only. Subject to the said directions issued by RBI, the Company reserves the right to alter or amend without notice any or all of the terms and conditions stipulated above.
All correspondence with regard to deposits should be addressed to Company’s following service centres: Chennai:1st Floor, Chaitanya Exotica, No: 51/24, Venkata Narayana Road, T Nagar, Chennai, Tamil Nadu- 600017., Phone:+91 44 49371111, Email: customersupport@shriramfinance.in; Mumbai : Office No.104 & 105 1st Floor, Level 1, Rupa Solitaire, Sector - 1, Millennium Business Park, Mahape, Navi Mumbai, Thane, Maharashtra - 400710, Phone :+91 22 41574545, Email : customersupport@shriramfinance.in; Secunderabad/Hyderabad : 1st Floor, Maspack House, D. No.12-13-1274, Street No.8, Tarnaka, Secunderabad, Telangana - 500017, Phone :+91 40 44182800, Email : customersupport@shriramfinance.in
The maturity value payable in case of cumulative deposits will vary where tax is deducted at source. The maturity value for Cumulative Deposits is rounded off to nearest rupee.
Payment of interest / repayment of deposit falling due on a Sunday or a bank holiday or any day when the Company’s head office does not work due to holiday or otherwise will be made on the next working day.
The Company has created a floating charge on its statutory liquid assets in favour of Trustees representing public deposit holders of the Company as per Directions of Reserve Bank of India.
Email ID and Mobile number is mandatory for investment in Fixed Deposit, where certificate mode is opted as E-Receipt.
The company accepts deposits through agents. The agents can accept duly filled in deposit application form along with KYC documents and cheque in favour of “Shriram Finance Limited”. However, agents are not authorised to accept cash from depositors or issue receipt on behalf of the company for deposits. The Servicing of deposits accepted by the Company is undertaken by “Novac Technology Solutions Private Limited” and all Correspondence with regard to deposits should be addressed to Company’s service centers as mentioned in point no. 30.
You already have an active voucher please visit the nearby dealer.
Any registered business entity
All businesses
18 to 60*
(The applicant should not be older than 60 years at the end of the loan tenure)
A minimum of six months of work stability is required
With Shriram, you can get Challan Discounting Finance by providing us with the following documents
Aadhaar Card, Passport, Driving License or Voter ID along with the latest passport-size photographs.
Aadhaar Card, Passport, Driving License, Gas Connection Card, Water Bill, Electricity Bill, Prepaid Mobile Bill, Telephone Bill or Voter ID.
Last three month's bank statement or salary slips, Income Tax Returns (ITR), Audited company accounts of last financial year or cash flow statement.
Pro Forma invoice and margin money receipt for a new asset, sale deed for used asset purchase, valuation report in case of the used asset or registration certificate for the used asset, original invoice for a non-registrable asset or comprehensive insurance policy.
Original invoice for the new asset with hypothecation in favour of the company, registration certificate and hypothecation in favour of the company or insurance policy hypothecation in favour of the company.
The replayment tenure is up to 12 months