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Lending Service Provider (LSP)

M/s. Credit Mantri Finserve Private Limited

Regd. Office                             
2nd Floor, Door No.3, Block B, No.147, Workeasy Space Solutions,                             
RK Swamy Centre, Hansa Building, Pathari Road, Thousand Lights,                             
Chennai 600006

Details of activities for which the above LSP has been engaged:

Sourcing of prospective customers (leads) for the personal loans business

In case of any complaint regarding the LSP service, please contact/write to

Mr. Sameer Suman

Digital Grievance Redressal Officer

Mr. Sudarshan Rajasundaram

Grievance Nodal Officer

Shriram Finance Limited

6th Floor, Level 2, Building No. Q2                             
Auram Q Parc, Gen 4/1, TTC                             
Thane Belapur Road, Ghansoli                             
Navi Mumbai 400 710

Telephone: 022-40957575

Toll Free Number: 1800 103 6369

Email: grievance@shriramfinance.in

Website: www.shriramfinance.in

Credit Mantri Finserve Private Limited.

2nd Floor, Door No.3, Block B,                             
No.147, Workeasy Space Solutions                             
RK Swamy Centre, Hansa Building,                             
Pathari Road, Thousand Lights,                             
Chennai 600 006

Email: grievance@creditmantri.com

Website: www.creditmantri.com

In case the complaint is not resolved within 30 days, the customer can lodge the complaint with Reserve Bank of India through RBI CMS portal or RBI Contact Centre as given below:-

RBI CMS Portal :  https://cms.rbi.org.in

RBI Contact Centre Phone Number :  14448


One 97 Communications Limited (Paytm)

“Shriram Finance Ltd has onboarded One97 ( Paytm ) to act as a service partner for certain services which include collection of customer’s / merchant’s KYC documents, customer service, technology service provider and to act as collection agent.”

Merchant Loans

Paytm

Product

Merchant Loans

Features

Click here

GRO Name

Sahil Kapoor

GRO Email ID

grievance.businessloan@paytm.com

GRO Contact Number

0120-5083345

Partner's Privacy Policy 

https://paytm.com/company/terms-and-conditions?company=one97&tab=privacy

Link to Sachet Portal

https://sachet.rbi.org.in/

Customer Care:

Paytm Toll Free No:

0120-4440440

Email ID:

payments.helpdesk@paytm.com