AU Bank FASTag Recharge

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FAQs

What are the charges associated with AU Bank FASTag?

Charges may include FASTag issuance fees, security deposit, minimum balance requirements, and toll deductions as applicable. Exact charges depend on AU Bank policies.

What do I do if my AU Bank FASTag is not working at toll plazas?

Check whether sufficient balance is available and ensure the FASTag sticker is properly fixed on the windscreen. If the issue continues, contact AU Bank customer support.

How can I recharge my AU Bank FASTag?

Recharge can be completed online through Shriram Finance by entering vehicle details and making payment digitally.

Can I transfer my AU Bank FASTag to another vehicle?

No. FASTag is vehicle-specific and linked to the registered vehicle number. A new FASTag is required for another vehicle.

How long does it take for a recharge to reflect in my AU Bank FASTag account?

In most cases, recharge reflects within a few minutes after successful payment, although minor delays may occur due to banking processing time.

What is AU Finance FASTag?

AU Finance FASTag is a prepaid electronic toll payment system issued by AU Small Finance Bank under the National Electronic Toll Collection programme.

How to Check Your AU Finance FASTag Balance?

Balance can be checked through AU Bank customer portals, SMS alerts, mobile banking applications, or recharge platforms displaying wallet balance information.

How long does it take to activate the AU Finance FASTag?

FASTag activation generally happens within a short period after successful verification and tag installation on the vehicle.

What happens if my AU Finance FASTag balance is low at a toll plaza?

If balance is insufficient, the vehicle may be redirected to cash payment lanes, and additional charges may be applied according to toll authority rules.

Can I use the same AU Finance FASTag for multiple vehicles?

No. Each FASTag is linked to a single vehicle registration number and cannot be shared across vehicles.

What should I do if my AU Finance FASTag is lost or damaged?

The FASTag should be blocked immediately through AU Bank customer care, and a replacement tag can be requested after verification.

Disclaimer

The information provided on this page is intended for informational purposes only. This information is subject to change without notice and may be updated or revised at any time.

While Shriram Finance makes every effort to update the products, information, and services included on this page, there may be unintended errors or delays in updating the information. The information on this page is for reference and general information purposes. It is recommended to get advice from a qualified professional before choosing the services.

Shriram Finance does not guarantee the accuracy or completeness of the information provided herein. Any reliance on the information contained in this page is at your own risk. Shriram Finance shall not be liable for any direct or indirect loss or damage arising from the use of or reliance on such information.