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How to do video KYC?

To complete video KYC, follow these general steps:

  1. Initiate the process: Start by applying for a financial product online or through a mobile app. Choose the video KYC option during the application.
  2. Submit documents: Upload scanned copies or photos of your identification documents, such as Aadhaar, PAN, or passport.
  3. Schedule a video call: You will be prompted to join a live video call with a verification agent at a scheduled time or immediately, depending on the platform.
  4. Live verification: During the call, the agent will ask you to display your original documents and may request you to answer basic questions or perform simple actions (like blinking or moving your head) for liveness check.
  5. Facial match and geo-tagging: The system uses AI to match your face with the photo on your ID and records your location for compliance.
  6. Completion: Once the verification is successful, you receive confirmation, and the process is complete.

Ensure you have a stable internet connection, a device with a camera, and your original documents ready. The process is designed to be secure and typically takes only a few minutes.