How does BBPS payment work?

The Bharat Bill Payment System (BBPS) is a unified platform in India designed to let users conveniently pay their utility and other service bills from one centralised point, whether through online channels or authorised agents.

Understanding the BBPS Payment Process

• BBPS has onboard billers like electricity, telecom, DTH, insurance companies, municipal taxes, etc. Customers can view and pay their bills from any BBPS authorised agent or through net banking/apps.
• To make a payment, you need to provide the biller name, consumer number and optionally the bill number if available. The agent will enter these details, verify it with the biller and show you the bill details.
• You can then make the payment through cash, cards, wallets or bank transfer, depending on what modes the agent supports. The payment will reflect instantly, and a reference number is provided.
• BBPS does not charge any convenience fees and only supports authentic billers, so the payments have an additional security. No extra charges are passed to the customers.
• You can track BBPS payments through the biller websites or through authorised agents. Receipts can also be printed or messaged.

So, in summary, BBPS offers a one-stop platform to view and pay bills from multiple service providers conveniently through online or offline modes with security and reliability.