Will I Get a Payment Receipt After the Bill Payment Has Been Made?

Once your online bill payment is successfully completed, an electronic receipt will be generated immediately.

Details in the e-receipt

The payment receipt includes essential details about your transaction, such as:

• Date and time of payment
• Biller name
• Consumer account number
• Amount paid
• Reference ID/number
• Payment gateway transaction ID

You can save or print this e-receipt for future reference.

Additional receipts

In addition to the instant e-receipt, you may receive other payment receipts:

• Email: Billers can set up their systems to automatically send receipts to customers via email.
• SMS: Some banks send SMS notifications containing transaction receipt details.
• Account statements: Your bank account statements will reflect bill payments.

Essentially, you will receive receipts for your online bill payments through various digital channels, which greatly facilitates accurate record-keeping. Retaining these receipts can prove invaluable in resolving any discrepancies related to payments. In the event that you do not receive a receipt, it is advisable to promptly contact your bank or the biller. Additionally, you may verify your payment status by reviewing your bank account statements.