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Can I cancel a BBPS bill payment once it's processed?

No, you cannot cancel a BBPS bill payment once your bank or financial institution has processed it. Here are some key points to note about cancelling BBPS payments:

  • Irreversibility: BBPS (Bharat Bill Payment System) payments are irreversible and cannot be cancelled once submitted and processed. This is because the payment proceeds directly to the biller.
  • Verification: Before submitting a BBPS payment, check the biller's name, consumer number, and amount to ensure accuracy. Mistakes cannot be reversed.
  • Hold: Some financial institutions may allow you to pause or stop a payment request before the payment gets processed, but this needs to be done quickly before settlement. Check with your financial institution on the cutoff time for this.
  • Refund: If you have made an incorrect BBPS payment, the only option is to contact the biller/merchant and request a refund. Give the details of the wrong payment so it can be tracked.
  • Timeline: If the biller agrees to the refund, it will be credited back to the bank account used to make the BBPS payment. Depending on the biller, this can typically take 7-14 working days.

Validate BBPS payment details thoroughly before submitting to avoid errors. Once submitted to your bank or payment gateway, cancellations are not possible. The only option is to contact the biller for a refund, which has an uncertain and delayed timeline. Be careful to avoid mistakes while using BBPS for time-sensitive bill payments.