Can I update my personal details with BBPS?

Yes, but not directly through the Bharat Bill Payment System (BBPS). BBPS acts as a unified platform that facilitates bill payments across various service providers, but it does not manage user accounts or personal data independently.

Where to Update Personal Details?

Since BBPS is an interconnected system, your personal details are usually handled by the bank, NBFC, or payment app you use to access BBPS services. If you need to update your:

• Mobile number
• Email ID
• Name or address

You will need to contact the respective service provider or platform through which you make BBPS payments.

Common Platforms Used for BBPS Transactions

Steps to Follow

Step 1: Log in to the platform you use for BBPS payments.

Step 2: Go to your account or profile settings.

Step 3: Update the relevant personal details.

Step 4: Verify changes via OTP or email if prompted.

Step 5: If unable to update, contact customer support of the respective platform.

Keep in Mind

• BBPS does not store or manage personal user data.
• Updates made to your profile with a BBPS-enabled platform will reflect in future transactions.
• Always ensure your contact details are accurate to receive timely alerts and payment confirmations.

For more details on how BBPS works, visit the NPCI BBPS page.