What should I do if I encounter issues while making an online payment?
- Posted:19th February, 2025
- Updated:19th February, 2025
Despite strong security measures, occasional technical problems during online transactions may still occur in rare cases. Firstly, do not panic. Just take note of the error message to understand what went wrong—it could be configuration issues, bank payment rejection, or portal glitches.
Immediately contact your bank's customer care and explain the exact issue. Simultaneously, contact the institute's accounts department or online support team to notify them about the failed fee payment attempt. Be ready with screenshots or transaction reference numbers that can help investigate quickly.
Banks usually resolve rejected/pending payments once identified or may request to reinitiate the transfer/card authorisation. The institute will also guide you on the steps if a problem with their portal is causing transaction failures. Ensure the reference numbers tally before making payments again.
Popular FAQs
- Can I pay insurance premiums with a credit card online?
- Is it safe to make insurance premium payments online?
- What are the benefits of renewing insurance policies online?
- Can I renew my insurance policy online?
- What is an insurance premium, and why do I need to pay it?
- How can I pay my insurance premium online?
- Can I schedule future payments for my municipal bills online?
- How can I find the amount of my municipal water bill online?
- Can I pay my municipal bill through a mobile app?
- Is there a fee for making municipal bill payments online?
Recent FAQs
- What is a Fixed Deposit?
- Does FD pay monthly interest?
- Will I have to pay a penalty to withdraw FD before its time?
- Can I Start an FD online?
- Which Type of FD is Best?
- Can I Deposit 10 Lakhs in FD?
- Does FD Renew Automatically?
- How can I break my FD without penalty?
- What is the maximum time limit of FD?
- Does FD have a lock-in period?
Book a Fixed Deposit & get attractive/ high returns
Most Viewed FAQs
- Can I Get a Gold Loan for Medical Purposes?
- What is the Maximum Tenure for a Gold Loan for Agricultural Purposes?
- What happens if a Loan against FD is not paid?
- Can I Get a Gold Loan for Travel Purposes?
- Can I Get a Gold Loan for Educational Purposes?
- How to Claim the Fixed Deposit Amount After Death?
- What is the Maximum Loan Amount That Can Be Availed by Pledging Gold?
- Can I Get a Gold Loan for Home Renovation Purposes?
- What happens if the depositor passes away?
You may be interested in
- Home
- Financial FAQs
- What should I do if I encounter issues while making an online payment?